Bringing Your Garden to You: Our Delivery Promise

At Roots Plants Sales Shop, we understand that the joy of gardening begins the moment your new plants arrive at your doorstep. That’s why we’ve designed a delivery process that’s as reliable and nurturing as the plants we send. Whether you’re a home gardener transforming your backyard, an urban dweller optimizing a small balcony, or a fruit enthusiast planting your first tree, we ensure your green companions reach you in perfect condition, ready to thrive.

Our Delivery Options: Tailored for Your Needs

We offer two convenient shipping methods to suit your timeline and budget, both handled with the utmost care to protect your plants during transit. Each option is designed to bring our premium quality plants—from vibrant annuals and lush shrubs to fruitful trees and fresh vegetables—safely to your door, no matter where you are in the world.

1. Standard Shipping: Fast and Reliable

For those eager to get planting quickly, our Standard Shipping option is ideal. We partner with trusted carriers like DHL or FedEx to ensure your order arrives promptly and in excellent condition.

  • Cost: $12.95 (flat rate for all orders)
  • Delivery Time: 10-15 days after dispatch
  • Best For: Gardeners who want a balance of speed and affordability, perfect for time-sensitive planting seasons or when you’re excited to start your garden project.

2. Free Shipping: Economical and Efficient

For orders over $50, we offer Free Shipping via EMS, making it easier than ever to cultivate your paradise without extra costs. This option is great for larger orders or patient gardeners who plan ahead.

  • Cost: Free on orders of $50 or more
  • Delivery Time: 15-25 days after dispatch
  • Best For: Budget-conscious shoppers and those ordering in bulk, such as when stocking up on vegetable plants, fruit trees, or pond plants for a new landscape design.

Note on Delivery Areas: We deliver globally to most regions, excluding only parts of Asia and a few remote areas due to logistical constraints. If you have questions about delivery to your location, feel free to reach out to us at [email protected].

From Our Nursery to Your Garden: The Journey

Every plant at Roots Plants is carefully selected and packaged with expertise to ensure it survives the journey vibrantly. After you place your order, our team takes 1-2 days to process it—this includes gently preparing your plants, from Achillea to Apple Trees, for shipment. We use specialized packaging materials to maintain moisture and protect delicate roots, so they arrive healthy and ready to grow.

Once dispatched, you’ll receive a tracking notification to monitor your delivery. Our carriers are chosen for their reliability, whether it’s DHL/FedEx for faster service or EMS for economical options.

Need Help or Have Questions?

We’re here to support you every step of the way. If you have any concerns about delivery times, shipping methods, or your order status, don’t hesitate to contact our friendly team at [email protected]. Based in Louisville, US, but serving a global community, we’re dedicated to helping your garden thrive.

Thank you for trusting Roots Plants Sales Shop—where every delivery brings a new chapter to your garden’s story.