Privacy Policy

Last Updated: October 26, 2023

Welcome to Roots Plants Sales Shop (“we,” “our,” or “us”). At Roots Plants, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perennialgardenhub.com.

By using our website, you consent to the data practices described in this policy. If you do not agree with the data practices described, please do not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed via secure third-party providers).
• Transaction Information: Details about the products you purchase, including types of plants (e.g., Apple Trees, Annuals, Autumn Planting Vegetables) and order history.
• Technical Information: We automatically collect information such as your IP address, browser type, device type, and operating system when you interact with our site.
• Usage Data: Information about how you use our website, including pages visited, time spent on the site, and referring URLs.
• Cookies and Tracking Data: We use cookies and similar technologies to track activity on our website. For more details, see the “Cookies and Tracking Technologies” section below.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver products (e.g., fruit trees, shrubs, pond plants) to your designated address.
• To communicate with you about your orders, account, or inquiries (via email or other channels).
• To improve our website, product offerings, and customer experience.
• To personalize your shopping experience by suggesting relevant plants and gardening supplies.
• To detect and prevent fraud or unauthorized transactions.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, processing payments (e.g., Visa, MasterCard, JCB, PayPal), shipping products, or conducting marketing activities. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not share your data with advertisers or unrelated third parties for marketing purposes without your explicit consent.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where our service providers operate. We implement appropriate technical and organizational measures to protect your personal information, including encryption (SSL) for data transmission and strict access controls.

Please note that while we strive to protect your data, no method of transmission over the internet is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct inaccurate information.
• Deletion: You may request the deletion of your personal data, subject to legal limitations.
• Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Data Portability: You can request a structured, machine-readable copy of your data for transfer to another service.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality, such as processing payments and managing your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote regions), your data may be transferred to and processed in countries outside your home country. We ensure that such transfers comply with applicable data protection laws and are protected by appropriate safeguards.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Roots Plants with your gardening needs. Happy gardening!

The Team at Roots Plants Sales Shop